CAREERS

Careers

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CURRENT OPEN POSITIONS

  The Buffalo Urban League employs over 100 professionals dedicated to community service and non-profit management. This unique mix of individuals works together to execute conferences, research, and reports to provide services and funding to communities across the nation. Urban League staff members complete these tasks in eight major departments: affiliate services, partnerships & advancement, finance, marketing & communications, programs, strategy & innovations, and talent management. 

FOSTER CARE CASEWORKER

Reports to: Foster Care Supervisor


I. GENERAL DUTIES:


Caseworker provides intensive case management/planning and social services to children, foster care families, and to birth families.


II. QUALIFICATIONS:


  • Master’s degree (preferred) or bachelor’s degree in social work, human services, or related social science.
  • At least two (2) years of experience in foster care or related child welfare preferred.
  • Must be customer oriented with ability to work with families from a diverse population.
  • Good oral and written communication skills.
  • Good interpersonal communication skills and team player with a positive attitude.
  • Computer skills.
  • Good time management skills.
  • Valid New York State Driver’s License and access to a car which is available at all times.

III. COMPETENCIES:


  • Technical Proficiency - Maintain technical expertise by keeping abreast of foster care and adoption related trends through training, membership to professional organizations, networking with other professionals in the field, subscription to magazines, periodicals, etc.
  • Client Focused - Ability to work with a diverse clientele from different ethnic and cultural backgrounds; understand and be sensitive to their needs.
  • Teamwork - Support teamwork and information sharing among staff for effective service delivery.


IV. SPECIFIC DUTIES:


A. Provide case management, coordination, and supervision of foster children, foster families, and birth families to ensure that their needs are met through:


  • Counseling on an individual and/or group basis as needed
  • Monthly face to face contacts with foster children and foster families in the foster homes.
  • Other contacts with children and families in their homes, office and/or at recreation sites, on a weekly, bi-weekly or regular basis if warranted.


B. Supervise foster care visits between birth parents and children.


C. Coordinate Service Plan Reviews.


D. Maintain appropriate confidential files/case records required to ensure effective program operation, i.e., record/update accurate progress notes within the stipulated time frame, case planning for foster children, foster families and birth parents, and complete program reports.


E. Provide immediate support services to children returning home from foster care by linking them with preventive services and other service providers as needed.


F. Caseworker must be on-call to address/meet the needs of clients and other programmatic needs.


G. Provide crisis intervention, i.e. respite services, to the foster parents and/or foster children.


H. Attend all court appearances and prepare the necessary court paperwork and summaries by the stipulated deadlines.

Other Duties:


Interface with other human services providers such as foster care and adoption agencies, child protective services, probation, mental health services, schools, community agencies etc., provide intervention and referral services to children and families and advocate on their behalf as needed, participate in intra and inter agency conferences for effective program operation, attend meetings, workshops and training, assist in coordinating parent support group meetings and all their activities, and perform other programmatic duties as needed.


Please note:


This job description is intended to identify and list the responsibilities, duties, and qualifications for the position. It cannot be considered all-inclusive, however, as changing organizational circumstances can result in changes to some of those responsibilities, duties, and qualifications. Further, every task supporting the functioning of the position may not be listed or not listed in detail.


The Buffalo Urban League has a commitment to equal opportunity employment by affirming the value of diversity and by promoting an environment free from discrimination.


Download the Foster Care Caseworker Description Here


Apply Online

Assistant Coordinator/Case Manager

I. GENERAL DUTIES:


Assists the Coordinator in developing classroom instruction with practical hands-on training which will provide the participants with the knowledge and skills to secure, maintain and grow in careers in demand. Develop a customized action plan (Individual Development Plan) tailored to each participant including: identification of an education program that assists each youth in increasing the academic achievement level from attaining the high school equivalency (HSE) to enrolling in college, in addition to advanced manufacturing skills training. Monitors and evaluates participant’s progress through program components; resolves any problems or provides guidance and counseling; may make phone calls or conduct field visits to investigate participant’s' progress in various programs designed to assist participants in preparing for and obtaining identified outcomes in the individualized case plan.


II. Qualifications:

  • Bachelor’s degree in a related field with two (2) years of work experience.
  • Strong relationship building skills, experience working with diverse populations.
  • Excellent verbal and written communication and relationship building skills.
  • Prior experience with job development, job searching and job placement.

III. COMPETENCIES:


  • Ability to work effectively with individuals of all ages and diverse backgrounds, skills, and abilities
  • Expertise in program development for at-risk youth
  • Ability to build effective relationships with other providers, funders and businesses
  • Proficient with Microsoft Office and other computer/internet programs and navigation


IV. SPECIFIC DUTIES:


Participates in the interview screening process to assess the potential participants for the program; help develop the questions for interview; advises, and explains regulations, rules, policies, and procedures to participants; may determine participant eligibility for services; apprises participants obligations under program participation; ensures that applications and other forms are completed accurately and thoroughly.

  • Assesses participant’s education, work experience, skills, abilities, qualifications, and job interest; assesses participant readiness for job referral, classroom training, on-the-job training, and/or support services; attempts to match participants with available employment, training, or other opportunities/services.
  • Assists in the supervision of hands-on training that will take place in the classroom as well as various sites in the community.
  • Provides classroom and field instruction for participants in areas including but not limited to job readiness, construction math, energy efficiency, etc.
  • Develops, tracks, and submits data, reports, activity schedules, action plans, etc. as required.
  • Identifies problems/barriers that hinder program participation and retention, andemployability; assists participants in resolving and mitigating barriers to these areas by identifying the need for other services and benefits; counsels participants regarding recommended solutions and suggested supportive services.

Please note:


This job description is intended to identify and list the responsibilities, duties, and qualifications for the position. It cannot be considered all-inclusive, however, as changing organizational circumstances can result in changes to some of those responsibilities, duties, and qualifications. Further, every task supporting the functioning of the position may not be listed or not listed in detail.


The Buffalo Urban League has a commitment to equal opportunity employment by affirming the value of diversity and by promoting an environment free from discrimination.


Download the Assistant Coordinator-Case Manager Description Here


Submit resume & cover letter to Ken Colon, kcolon@buffalourbanleague.org


Apply Online

Housing Counselor

I. GENERAL DUTIES:


The Housing Counselor is responsible for assisting the Housing Coordinator in the implementation of the Buffalo Urban League, Inc. programs and housing projects that will promote stability for potential and current homeowners within designated Buffalo Urban League service area or program/project boundaries. The Housing Counselor may be responsible for counseling clients that are facing foreclosures and/or are victims of predatory lending or fair housing violations. This person may also be responsible for conducting homebuyer workshops and/or one-on-one sessions on housing and credit counseling services with limited administrative responsibilities. Within these areas, they will counsel clients on budgeting and credit. They will also support the development of educational workshops and assist in the marketing/outreach efforts of the department. This position requires the use of independent judgment and decision-making skills.


II. Qualifications:

  • A bachelor’s degree in human services, business, finance, or related field; or at least two (2) years of experience in real estate, financial lending, homeownership preservation or related areas and two (2) years of experience working with people in need of assistance or an equivalent combination of training and experience.
  • Specialized training with NeighborWorks or LaRaza are a plus.
  • With the assistance of Buffalo Urban League, you will be required to pass the National HUD Housing Counselor Certification Exam within 6 months of hire. Bi-lingual is a plus.

III. COMPETENCIES:


  • Strong familiarity with housing issues and financing mechanisms.
  • Experience in working with people of diverse backgrounds.
  • Good working knowledge of the home buying process.
  • Knowledge of the housing market and potential obstacles for homeownership.
  • Knowledge of lending products and various homebuyer assistance programs.
  • Working knowledge of personal computers. Understanding of Excel and Microsoft Word programs will be required.
  • Working knowledge of Fair Housing, Fair Lending, Equal Credit Opportunity Act, Community Reinvestment Act, and affordable housing, anti-predatory lending laws, foreclosure laws & regulations and related issues.
  • Good organizational skills.
  • Excellent oral and written communication skills.
  • Tactfully ask probing questions and analyze information to produce recommendations based on analysis.
  • Skilled at working with people of diverse backgrounds.
  • Ability to work and motivate others.
  • Ability to think strategically and solve problems.
  • Ability to manage multiple projects and tasks efficiently and effectively with reserve and discretion.
  • Ability to exercise initiative and work independently.
  • Demonstrated ability to work with others in establishing goals and objectives.
  • Demonstrated skills in organizing time and prioritizing workload.
  • Knowledge of different options a client has when a mortgage is in default.
  • Ability to maintain a calm and professional demeanor when working with the public.


IV. SPECIFIC DUTIES:


  • Meet individually with potential and current homeowners to provide education, guidance and referrals.
  • Maintain the database associated with housing counseling
  • Work closely with community, social, city, county, state and federal agencies to help meet the needs of clients directly or as an advocacy & referral.
  • Conduct a comprehensive overview of clients’ financial situation and Provide individualized credit counseling services
  • Provide a recommended course of action relevant to the clients’ particular situation and in support to the clients’ financials goals.
  • Utilize training and outside resources to provide advice to clients on complex financial issues.
  • Prepare appropriate documentation of all counseling sessions in accordance the Buffalo Urban League and other funder’s guidelines.
  • Recommend and refer clients to other social services agencies and other community resources for needs outside the scope of the Buffalo Urban League.
  • Understands consumer credit issues and keeps current on such issues through participation in in-house training, review of materials distributed by PR and self-directed learning opportunities outside of work (i.e., listening to consumer-oriented radio talk shows, reading the business section of the newspaper or other financially oriented publications).
  • Connect clients with educational resources and materials that are relevant to their situation and goals.
  • Assist with the resolution of client complaints as needed.
  • Provide appropriate follow-up, education, and support to clients.
  • Respond to client calls, resolves client/creditor problems and documents account activity in the notes of the Buffalo Urban League’s data operations systems.
  • Meet quantitative benchmarks and measures established for counseling.
  • Meet qualitative benchmarks and measures established for counseling.
  • Works independently to maintain productivity meet performance goals and manage day-to-day operations of the counseling location without on-site management.
  • Provides service in accordance with all state, federal and regulatory guidelines for the provision of counseling services.

Please note:


While performing the functions of the job, the Housing Counselor will work mostly in an office setting at a desk, with some out-of-office duties, including teaching workshops and courses and making presentations, which may require standing for several hours. The Housing Counselor

Counselor will work 40 hours per week, Monday-Friday, between 8 a.m. to 6 p.m., and on occasion will be required to attend events related to the position after work hours and on Saturday’s. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.


This job description is intended to identify and list the responsibilities, duties, and qualifications for the position. It cannot be considered all-inclusive, however, as changing organizational circumstances can result in changes to some of those responsibilities, duties, and qualifications. Further, every task supporting the functioning of the position may not be listed or not listed in detail.


Download the Housing Counselor Description Here


Submit resume & cover letter to Buffalo Urban League Housing and Community Development, Housing Coordinator, housing@buffalourbanleague.org


Apply Online

Job Developer

I. GENERAL DUTIES:


The Job Developer will develop, coordinate, and implement activities to support work experience, internships, job placement and continued employment for the general public, as well as students enrolled in the Buffalo Urban League-Workforce Department. The Job Developer performs a broad range of activities designed to assist individuals achieve competitive employment. This includes: individualized outreach to employers, arrangement of On-The-Job (OTJ) Training, coordinates incentive funds and employer tax credits, assistance with development of resumes and cover letters, and job skills coaching. The Job Developer will work in collaboration with the staff of the Buffalo Urban League-Workforce Department.


II. Qualifications:

  • Bachelor’s degree in a related field with two (2) years of work experience.
  • Strong relationship building skills, experience working with diverse populations.
  • Excellent verbal and written communication and relationship building skills.
  • Prior experience with job development, job searching and job placement.

III. COMPETENCIES:


  • Ability to work effectively with individuals from diverse populations
  • Plan, implement, and evaluate multiple projects
  • Excellent computer skills for the development of resumes, cover letters, correspondence, and record keeping.
  • Establish and maintain collaborative relationships with members from a diverse community, including students, staff, employers, community college faculty, administrators, and state and local government agencies
  • Work independently with minimal supervision
  • Monitor, track, and compile program statistical information
  • Demonstrate sensitivity to, and respect for all individuals
  • Represent the Buffalo Urban League by giving presentations and participating in meetings with individuals and group.
  • Knowledge of Federal and State labor laws and regulations relevant to persons with disabilities including: Americans with Disabilities Act, Equal Opportunity Employment and laws and regulations governing federally funded programs
  • Knowledge of economic incentives for employers who hire applicants with disabilities including employer incentives and tax credits


IV. SPECIFIC DUTIES:


  • Initiates and maintains personal contacts with business and industry representatives to set up recruitment profiles and provide agency orientations; schedules and visits potential and existing employers to develop positions for students. Communicates with employers during student’s employment and reports results to appropriate program staff.
  • Maintains current knowledge of industry trends, updates labor market information by researching online resources, attending meetings, maintain contacts with college communities, and networking with professional/ community organizations that are involved in job placement/training activities.
  • Researches and develops resources for students to identify current job openings related to their identified career goal.
  • Plans marketing and outreach services to promote employer awareness of potential qualified employees.
  • Serves as advocate and liaison for students utilizing employer incentives designed to help applicants in the education and workforce program.
  • Advises and assist students and the general public on job search techniques including interviewing strategies, resume writing, cover letter development, and networking.
  • Works with job seekers and employers to identify job accommodations and solutions to employment barriers.
  • Ensures that required program data is properly maintained and reported.
  • Gathers, analyzes, and maintains data and statistical information to evaluate effectiveness of services and to identify goals to meet student and program needs.

Please note:


This job description is intended to identify and list the responsibilities, duties, and qualifications for the position. It cannot be considered all-inclusive, however, as changing organizational circumstances can result in changes to some of those responsibilities, duties, and qualifications. Further, every task supporting the functioning of the position may not be listed or not listed in detail.


The Buffalo Urban League has a commitment to equal opportunity employment by affirming the value of diversity and by promoting an environment free from discrimination.


Download the Job Developer Description Here


Submit resume & cover letter to Ivy Diggs-Washington, idwashington@buffalourbanleague.org


Apply Online

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